Booking Policies

Deposit Policy: A valid credit card is needed to make/ guarantee a reservation and the first night’s rate will be collected at the time of reservation. The remainder of the reservation total is due upon checking in.

Check-in Policy: Begins at 3:00 PM

Check-out Policy: Ends at 11:00 AM

Pet Policy: Twin Pines Lodge & Cabins does not allow pets. Please make arrangements prior to arrival. Any violation of this policy will result in an additional charge to the on-file credit card of $150.00.

Damage Policy: Any damages or stolen items will be charged to the customer in full.

Smoking Policy: Twin Pines Lodge & Cabins is a non-smoking property. Any violation of this policy will result in addition to your reservation of a $150.00 cleaning charge, and subsequent charge to your credit card.

Cancellation Policy

NO CHARGE If a guest cancels their room booking via Telephone or email: info@twinpineslodge.com up to 24 hrs in advance of the check-in time.

If a Guest fails to cancel within 24 hrs of reservation check-in time, the Guest's credit card will be charged for the FIRST NIGHT'S STAY.

If a Guest does not show up at all, and does not call or email, (AKA, No-show), the Guest's credit card will be charged for the FULL AMOUNT of the ENTIRE RESERVATION.

Twin Pines Lodge & Cabins is a privately held company and we reserve the right to refuse service. We are not responsible for items lost or stolen during you stay with us. We ask you to please make sure your valuables are secured.